FAQ & Pearl Guides

FAQ & PEARL GUIDES

Explore our practical guides and find answers to questions frequently asked by thousands of imanjewelry customers.

Understanding Pearl Quality

Learn the differences between pearl surface, luster, and shape.

Luster is the most important factor—it’s the sharp, mirror-like reflection on the pearl's surface. Surface cleanliness is also crucial. At imanjewelry, we strictly grade our pearls to ensure only the top tier with brilliant luster and smooth surfaces make it to our premium collections.

Differences in Pearl Overtones

Discover the beautiful subtle overtones in our pearls.

Overtones are translucent colors on top of a pearl's main color. Rose (pinkish) overtones look stunning on fair skin, while ivory and silver beautifully complement darker or olive complexions. Understanding your skin's undertone helps you choose the perfect pearl.

Freshwater vs. Akoya Pearls

Explore the distinct characteristics of our premium Freshwater pearls.

While Akoya pearls are known for their round shapes, modern Freshwater pearls have evolved significantly. Our premium Freshwater pearls offer a nearly identical round shape and brilliant luster at a fraction of the cost. They are also solid nacre, making them highly durable for everyday wear.

Pearl Care Instructions

Keep your pearl jewelry radiant with our essential tips.

Pearls are organic gems. Always apply makeup, perfume, and hairspray *before* putting on your pearls (remember: "Last on, first off"). After wearing, gently wipe them with a soft, damp cloth to remove body oils, and store them flat in a soft pouch to prevent scratching.

Necklace Clasp Types

Learn about the different clasps used in pearl jewelry.

The right clasp ensures both security and style. The 'Fishhook' clasp is a traditional favorite for pearls, offering excellent security. The 'Lobster Claw' is modern, highly durable, and easy to operate. We use premium, hypoallergenic metals for all our clasps to ensure longevity.

The Perfect Necklace Length

Find your ideal fit for any occasion or neckline.

A 16-inch 'Choker' length rests elegantly at the base of the neck. The 18-inch 'Princess' length is the classic standard, falling just below the collarbone—versatile for everyday wear. For a more dramatic look, the 20 to 24-inch 'Matinee' length pairs beautifully with high necklines.

General Questions

Do you have a physical store where we can shop in person?

We operate exclusively online. By not having physical storefronts, we avoid high overhead costs and pass those significant savings directly to you.

What payment methods do you accept?

We securely accept Visa, Mastercard, American Express, PayPal, and Apple Pay to ensure a smooth checkout experience.

Can I combine a promo code with a sitewide sale?

No, unfortunately, promotional codes cannot be combined with sitewide sales. We recommend using the discount that offers you the greatest value.

Can you send a photo of the item before I purchase?

Due to our large inventory and fast warehouse processing, we cannot provide individual photos. Rest assured, our product images are highly accurate.